The final production cost in making records available will be payable to your medical practice, by the requesting third party.
Outsourcing to My ROI Portal assures maximum revenue is derived from the release of the health information in your control.
My ROI Portal concept begins by acknowledging that the ROI industry is ready for the next generation solution that meets needs at all levels —compliance, security, and revenue generation.OUR SERVICES
We data entry every record request for accounting of disclosures. All tasks are tracked through audit trail reporting to provide end-to-end visibility.READ MORE +
Locate exact information that has been requested, review and examine each page of the record for confidential and legally protected information.READ MORE +
We validate the legitimacy of the requester. We verify patient's personal information and signature on medical release authorization.READ MORE +
We are very fortunate to have formed excellent partnerships with many of our clients. And we’ve formed more than just working relationships with them; we have formed true friendships. Here’s what they’re saying about us.
Bergey Spine Institute started using My ROI Portal in 2016, to handle all our medical record requests. Since then, we have been relieved of all the burdens associated with any costs and time for processing medical records. Using My ROI Portal has also allowed us to place a full-time employee, whose primary role was to process records requests daily, to another critical role within our medical practice.
We used to outsource this function to a copy service and were never completely comfortable that they were operating in a compliant manner. They were also keeping all of the revenue collected, even though our staff was heavily involved in the process. My ROI Portal provides an Accounting of Disclosure log that has detailed reporting information on all releases. We are able to generate positive revenue, which we greatly appreciate.
We have noticed a substantial increase in overall efficiency and a significant decrease in the amount of time and effort it takes to complete the tedious process of fulfilling records requests. Using My ROI Portal platform to release our patient's medical information has reduced the time spent processing requests, allowing a significant improvement in overall office productivity while making the whole process much more efficient.
Complying to records requests through your personalized Release Of Health Information Portal assures maximum revenue is derived from the release of the medical information in your control.
Do NOT accept any type of authorization or subpoena service by fax or email. All subpoena and authorization requests for records must be served properly to My ROI Portal, as your Release of Information service.READ MORE +
We bill the requestor, for your time in making records available. These fees are payable to your medical practice by the requesting party. The records will not be released without your office receiving payment.READ MORE +
Referrer all calls regarding records requests to our customer support team. We provide a client portal for every requestor. They can e-serve us, check status, download records and pay invoices from their secure online account.READ MORE +
Collecting payments for records requests is also part of our services. Offering requestors online payment forms enables them to pay you easily and allows you to accept digital payments.READ MORE +
Provide status and upload files from your secure online account. A simple drag and drop process. OR allow My ROI Portal access to your EHR/EMR system to retrieve requested records. My ROI Portal will sign any Non-Disclosure Agreement.READ MORE +
Our goal is to take care of the entire Release of Information process. We will stop by your office on a weekly basis to pick up any correspondence. If any record needs to be imaged, we will gladly scan the requested chart.READ MORE +
My ROI Portal concept begins by acknowledging that the ROI industry is ready for the next generation solution that meets needs at all levels —compliance, security, and revenue generation.
My ROI Portal is a Release of Health Information company, that empowers medical providers to streamline their records exchange workflows with a secure and HIPAA compliant solution.
My ROI Portal enables medical providers to expedite, track, audit, securely deliver protected health information, and get reimbursed for their valuable time in complying with third party records requests.
We operate with onsite, full service, and shared service models – whatever best meets your needs and requirements. Our implementations are built around your unique needs and integrated with our technology and processes.
Our clients experience real and measurable cost reductions through the deployment of our technology-enabled workflows coupled with our credentialed, motivated team members working on your behalf.
You may cancel our release of information services at any time. We do not hold our clients to any term-based contracts. We simply believe that if we are doing and exceptional job, you will have no desire to cancel our services.
Our release of information services are at no cost to your practice.
Our partnership method helps you to cut back on your work load, while still retaining control of your medical records department.
It's our policy to request from any party seeking Medical, Billing, and X-Rays records an initial processing fee of $15.00. This fee must be payable to My ROI Portal at the time of service.
No problem. We can schedule an agent to stop by your office on a daily or weekly basis to scan requested charts. My ROI Portal will continue to bill for your time in making records available. Payments for records are send directly to your office, by the requesting party.
My ROI Portal will schedule an agent to stop by your office on a daily or weekly basis. Our HIPAA certified agents job is to retrieve, image pending records requests and pick up any correspondence.